If your home is empty because you're providing care elsewhere
This only applies if you have moved permanently to provide care and have no intention to return to the property. The property you have left empty must have been your sole or main residence before you moved to provide care and must be empty.
The person you are caring for must need care because of:
- Old age
- An illness
- A past or present alcohol and/or drug dependence
- A past or present mental disorder
You will need to provide:
- The address sand council tax account number of the property you want to claim the exemption
- Name and address of the person being cared for
- The date you vacated
- The level of care being provided and the reasons why the care is required
- Nature of the illness/disability as mentioned above
- Supporting evidence of the illness/disability from their GP
Apply for an exemption because you're providing care elsewhere online
If you’re a volunteer care worker
If you voluntarily care for an elderly person or a person with a disability, you aren’t counted for council tax purposes so you may be able to get a discount.
- be paid no more than £35 per week
- live where the care is given, or in premises provided by your employer
- provide care on behalf of a local authority or charity, or be employed by the person you care for
You will need to provide evidence from your employer to confirm you meet the criteria above. Please ensure you have the council tax account number to hand before applying.
Apply for a volunteer care worker exemption online
Care home discount
An owner is liable to pay council tax on care homes and certain hostels providing care and support that are registered under the Care Standards Act 2000.
Any patients whose main home is a care home are disregarded for discount purposes. If all residents are disregarded the owner will be liable for 50%. The care home owner will need to:
- Confirm they are registered under the Care Standards Act 2000
- Confirm how many residents there are
- Confirm all residents are receiving personal care
- Confirm if there are any resident staff
If one or more people live in your care home but are not patients - for example they are resident staff members, or a resident proprietor (or part of their family) - then council tax will need to be paid, and you are not entitled to an discount.
Apply for a care home discount online