You may need to contact the council and use services differently as part of our response to Coronavirus (COVID-19). Please visit our Coronavirus in Warrington pages to find out which services are affected.
Apply for housing benefit and council tax support
If you are experiencing any problems with completing the form for Housing Benefit/Council Tax Support, you can contact us on 01925 443210 for further assistance.
Most working age customers will now claim help with housing costs through Universal Credit.
There are two categories to choose from, those in working age and those that are retired:
Homeowner - You own your own home you can claim help with your council tax
Supported exempt housing - here are extra costs in your rent for personal support. You can claim help with your rent (housing costs) and council tax.
Temporary accommodation - You have been placed by the Local Authority in temporary housing. You can claim help with your rent (housing costs) and council tax
Severe Disability Premium (SDP) - You have an existing claim with the SDP in your benefit calculation or had a break of less than 1 month in your claim and are still entitled to the SDP. You can claim help with your rent (housing costs) and council tax
We also recommend you sign up to view and manage your benefits account online, this will allow you to see more information about your claim on any day, at any time.
If you have moved house, you need to also complete a form to register yourself for council tax.
If you'd like one of our officers to come out to your home to complete an benefits claim form with you, then please call 01925 443210 to arrange this.