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Disabled persons bus pass
Do I automatically qualify for a disabled person’s bus pass?
If you fall into one of the categories listed below you may be issued with a disabled bus pass without further assessment:
- registered blind (severely sight impaired) or partially sighted
- receives the higher rate of the mobility component of the Disability Living Allowance (must be dated within the last 12 months)
- score 8 points or more of the “moving around” and/or “communicating verbally” activities of the Personal Independent Payment (must be dated within the last 12 months)
- receives a war pensioner's mobility supplement; or
- has been both awarded a lump sum benefit at tariffs 1-8 of the Armed Forces Compensation scheme and certified as having a permanent and substantial disability which causes inability to walk or very considerable difficulty in walking;
- person of fare paying age who has been issued with a disabled persons Blue Badge.
We do not accept yearly update letters; please ask for your full entitlement letter which includes a point’s breakdown if you are in receipt of Personal Independence Payment. All benefit letters will need to show if your entitlement is either ongoing, indefinite or has an end date.
If you don't automatically qualify for a disabled person's bus pass:
If you fall into one of the categories listed below you may be issued with a disabled bus pass after further assessment:
- profoundly or severely deaf
- without speech
- have a disability, or have suffered an injury, which has a substantial and long-term adverse effect on your ability to walk
- does not have arms or have long-term loss of the use of both arms
- has a learning disability, that is, a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning
- would, if applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, have the application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol
Where and when you can travel for free
Bus pass holders can travel for free on journeys in Warrington, Halton and Cheshire West & Chester during the following times (you can travel into Wales providing your journey starts in the Cheshire West and Chester area). The same concessions apply to Dial-a-Ride:
- Monday to Friday, after 9.30am until the last bus
- Saturday, Sunday and bank holidays, anytime
Blind or partially sighted pass holders are entitled to free travel before 9.30am when boarding in Warrington, Halton and Cheshire West & Chester
Travel outside of Warrington, Halton and Cheshire West and Chester is free during the following times:
- Monday - Friday, 9.30am - 11pm
- At all times, on a Saturday, Sunday and bank holidays.
Full fares apply at all other times.
Bus Passes issued by Warrington Borough Council aren't valid for use on trains, trams, underground services, tours/excursions, sightseeing buses or National Express coaches.
Apply for a disabled persons bus pass
- live in Warrington
- meet one of the eligibility categories listed above
Download your application form, print and complete it in full. Email your completed form to firstname.lastname@example.org
You’ll need to include:
- a passport-style photograph of yourself
- proof of address - such as your driving licence, benefit award letter, or we can check our council tax records (we don’t accept utility bills, bank statements or tenancy agreements)
- proof of identity - such as your birth certificate, passport or driving licence
- Proof of disability - acceptable forms of evidence are detailed on the application form
You’ll need to have a photo of each of these, or have them scanned onto your computer, phone or tablet, so that you attach them to your email. If you can’t email them, call into Contact Warrington and we can scan your application and documents for you. Photographs can be taken in Contact Warrington for a fee of £4
During the application process, we may ask you for more information or evidence, or we may ask you to meet with an independent assessor..
Bus passes are issued free of charge and valid for up to a maximum of 5 years dependent on the category you apply under. If you wish to reapply, please do so before the expiry date of your current bus pass by following the same application process, described above.
If your bus pass is lost or damaged
Email email@example.com to arrange a replacement. A replacement bus pass costs £10. If you can’t email, visit the contact us page.
If you find your lost pass before you receive your new one, we can’t give you a refund. Please return the found pass to us for secure disposal.
If your pass won't scan
Please bring it to Contact Warrington so we can take a look. If there's no clear or obvious damage to the card we'll arrange for a replacement free of charge. If the pass is damaged, a replacement pass costs £10.
If your bus pass is stolen
Email a copy of your police crime letter to firstname.lastname@example.org, or bring it in to Contact Warrington, and we’ll arrange a replacement free of charge. We can’t accept crime reference numbers over the phone.
If you move out of Warrington
Send your bus pass back to Contact Warrington, and apply to your new local council for an older person’s bus pass.
If you move into Warrington
If you’ve moved into Warrington from somewhere else, send your bus pass back to your old council and apply to us for a new one.
Contact Warrington, 26-30 Horsemarket Street, WA1 1XL
Telephone: 01925 443322
Bus pass application forms