You may qualify after further assessment if you meet one of the following categories:
- profoundly or severely deaf
- without speech
- have a disability, or have suffered an injury, which has a substantial and long-term adverse effect on your ability to walk
- does not have arms or have long-term loss of the use of both arms
- has a learning disability, that is, a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning
- would, if applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, have the application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol
You're required to provide supporting medical evidence from a medical professional to confirm your disability in relation to the category you apply under.
Step 2 - check what you need before you apply
You will need to provide:
- proof of address - such as your driving licence, benefit award/pension letter, or we can check our records (we don’t accept utility bills, bank statements or tenancy agreements)
- proof of identity - such as your driving licence, passport, birth or adoption certificate, marriage or civil partnership certificate, or deed poll certificate
- a passport-style photograph of yourself (taken within the last month)
- Proof of disability - acceptable forms of evidence are detailed in the application
You’ll need to have a photo of each of these, or have them scanned onto your computer, phone or tablet, so that you can attach them to your application.
If you’re unable to upload your documents to your application, please email them to firstname.lastname@example.org or post them to Concessionary Travel Team, East Annexe, Town Hall, Sankey Street, Warrington WA1 1UH.
Step 3 - Apply for a disabled persons bus pass
During the application process, we may ask you for more information or evidence, or we may ask you to meet with an independent assessor.
We’ll look at what you’ve told us to see whether you’re eligible for a Disabled Persons Bus Pass. We’ll write to you and let you know our decision. We deal with applications as quickly as we can but can take up to 12 weeks.
Bus passes are issued free of charge and valid for up to a maximum of 5 years dependent on the category you apply under. If you wish to reapply, please do so before the expiry date of your current bus pass by following the same application process, described above.